Terms & Conditions
CONTENT & USAGE
1. Media Usage Rights
1.1 Right to Repost Media
The Company reserves the right to repost, redistribute, and use any media (images, videos, etc.) created by or provided by the Client for business purposes, including but not limited to use on the Company’s website, social media accounts, promotional materials, and advertisements.
2. Delivery of Edited Media Only
2.1 Edited Content
The Company will deliver only edited media (photos, videos, etc.) to the Client. Raw files (unedited media) will not be provided under any circumstances. Edited media may include color correction, cropping, retouching, and other standard editing enhancements.
3. Credit and Attribution
3.1 Crediting Media
If the Client uses the provided media on social media, websites, or any public platform, the Client agrees to give appropriate credit to Moore Visuals. The credit should appear as follows:
On social media: "Media provided by or 📸 @moore.visualsnz"
On websites: "Media courtesy of Moore Visuals"
3.2 Additional Credit Requirements
Any additional or specific crediting requirements must be mutually agreed upon in writing prior to use.
4. Revisions and Timeline
4.1 Outlining Revisions
Revisions are edits or adaptations to the delivered Image or Video. Revisions are not changing the scope and style of the video. This is would be a whole new video and will charged as new video if so.
4.2 Revision Period
The Client is entitled to one round of revisions within 5 business days of receiving the edited media. Revisions must be submitted in writing and must clearly detail the requested changes.
4.3 Late Revisions
After 5 business days, any further revisions will be subject to additional charges as agreed upon between the Company and the Client.
4.4 Music Choice
During the consultation period a song can be suggested to allow the editor to gain a feel for the product you desire. There can be discussions of songs but as a professional the editor may find a better fit for the project. This choice is overall dictated by the editor.
PAYMENT & COSTS
5. Additional Charges for Extra Hours
5.1 Extra Shooting Hours
If the Client requests additional hours of shooting beyond the initial scope of the project, these hours will be charged at the rate of $150 per hour. This rate will be confirmed and agreed upon prior to the additional work.
6. Travel
6.1 Cost of Travel
For events or sessions that require travel outside of Kapiti, the following travel fees will apply:
6.2 Local Travel
Travel within 20km of Waikanae, Kapiti is included in your booking fee, with no additional charge.
6.3 Out-of-Town Travel
For locations beyond 20 kms, a travel fee will be assessed based on distance and time. The travel fee will include transportation, gas, and any necessary lodging.
6.4 Travel Fee Estimates
A detailed breakdown of the travel fee will be provided at the time of booking based on the event location.
6.5 Actual Cost
Travel costs are based on the current to date IRD fuel rates.
7. Payment Terms
7.1 Payment
Payment for services is due as follows:
Payment will be made upon receiving a moore.visuals invoice from Hnry.
Any additional charges for extra hours, revisions, or other services will be invoiced separately.
7.2 Late Fees
Late payments are subject to a 5% late fee for each 2 days after the due date.
LEGAL
8. Intellectual Property Rights
8.1 Ownership of Media
The media produced by the Company remains the intellectual property of Moore Visuals, unless otherwise agreed upon in writing. The Client is granted a license to use the media solely for the purposes outlined in this Agreement.
9. Confidentiality
9.1 Non-Disclosure
Both parties agree to keep confidential any proprietary or confidential information exchanged in relation to the project. This includes, but is not limited to, business strategies, trade secrets, and financial information. This confidentiality obligation will survive the termination of this Agreement.
10. Termination of Agreement and Cancelation
10.1 Right to Terminate
Either party may terminate this Agreement at any time by providing written notice. In the event of termination, the Client agrees to pay for all services rendered up to the termination date, including any additional charges for revisions or extra hours.
We understand that plans can change, and we strive to be as accommodating as possible. However, in order to keep our business running smoothly and to respect both your time and ours, the following cancellation policy applies:
10.2 Cancellation by Client
More than 14 Days Before the Event/Session: If the client cancels more than 14 days prior to the scheduled date, a full refund will be issued, minus a 5% administrative fee.
7 to 14 Days Before the Event/Session: If the client cancels between 7 and 14 days prior to the scheduled date, the client will receive 50% of the total booking fee as a refund.
Less Than 7 Days Before the Event/Session: If the client cancels within 7 days of the scheduled event/session, the full payment is non-refundable. This includes cancellations due to illness, weather, or any other unforeseen circumstances.
10.3 Rescheduling
Clients may reschedule their event/session with at least 7 days’ notice. Rescheduling requests are subject to availability and may incur a rescheduling fee of 10% to cover administrative costs.
If rescheduling is not possible, the original cancellation policy will apply.
10.4 No-Show Policy
If the client fails to show up for the scheduled event or session without prior notice, the full payment will be forfeited, and no refunds will be issued.
10.5 Cancellation by moore.visuals
In the rare event that we must cancel due to unforeseen circumstances (such as illness, emergency, or force majeure), the client will receive a full refund of any payments made, or the option to reschedule to a mutually agreeable date.
10.6 Travel Fees (if applicable)
If travel fees were part of the agreement and the cancellation occurs within 7 days of the scheduled event/session, these fees will not be refunded.
10.7 Force Majeure
In the event of unavoidable circumstances, such as natural disasters, public health emergencies, or other force majeure events, both parties will work together to reschedule the event/session, or the client will receive a full refund for any payments made.
11. Liability
11.1 Limitation of Liability
The Company shall not be liable for any third-party claims, damages, or legal actions arising from the Client’s use of the media. The Client assumes full responsibility for any legal disputes related to the media’s use.
12. Miscellaneous
12.1 Governing Law
This Agreement will be governed by and construed in accordance with the laws of New Zealand.
12.2 Amendments
Any amendments or changes to this Agreement must be made in writing and signed by both parties.
12.3 Entire Agreement
This Agreement constitutes the entire understanding between the Company and the Client and supersedes all prior agreements or understandings, whether written or oral.
Governing Law
These terms are governed by the laws of New Zealand. Any disputes will be resolved in the New Zealand courts.